Overwhelmed by the response from practices when we paused the webinar series for an update, we have reinstated our webinar program to ensure we continue to deliver our easily accessible accreditation-based education sessions to our general practice audience.
View our FAQs below
Our webinars continue to be interactive online training presentations that are:
Free to all participants
Presented by experienced members of our team
Scheduled to limit the disruption to your practice
Designed to support staff in running a professional practice
Comprehensive, covering a range of topics
Can be viewed on your computer, iPad, iPhone, or Android device.
Once you register to attend a webinar, a unique log in link will be sent to your email address. Please click on this link when it is time to attend the webinar, and you will be taken directly to the session. Ensure you register with an email address you can access on the day of the webinar, as you will need the unique link contained in the email to log in. If you are asked for a password, you may have attempted to log in too early. Please log out and try again closer to the start time.
Please remember that all start times refer to NSW time, and you may need to make adjustments to log in at the correct time from your location.
Participants have two opportunities to ask questions about the webinar topic. When you enter your information to register for the session, there is the opportunity to submit any questions you might have regarding the topic, which we will then endeavour to answer during the presentation. Alternatively, you can ask questions during the live session by typing your question into the webinar control panel you will see on your screen. The presenter will then address these during question time.
The webinar system allocates one name per email address registered, so once you have registered using an email address, you cannot change the name of the registrant. If you have multiple people attending from one location, please only register once. If you have multiple people attending from various locations, you will need to register each log in location with a different email address.
If you cannot attend a session for which you have registered, you do not need to do anything. You can, however, watch a video of the webinar after the live presentation has taken place, by going to our YouTube channel.
Yes: the presentation slides for each webinar are available prior to the live session using the links in the Register section on this page. The slides can be downloaded and printed to assist participants in taking notes during the webinar. Please note that this does not apply to Q&A sessions.
Certificates of participation are issued to attendees of live sessions only, and to receive a certificate you must complete the evaluation survey for the session you attended by close of business on the same day as the live webinar. The links to the evaluation surveys are available in the Register section of this page. Each link remains on our website until close of business on the day of the live webinar. Certificates can only be issued to participants who successfully complete an evaluation survey, and certificates are emailed to participants on the business day following the live webinar.
A copy of your answers is sent to the email address you provided in the survey. If you did not receive a copy of your answers, then you may not have successfully submitted a survey, or you may have entered your email address incorrectly. Please contact our webinars team at firstname.lastname@example.org before close of business on the same day as the live session to determine the issue.
Yes: QPA maintains a library of recordings of all previously hosted webinars. This can be found on our YouTube channel, and all recordings are available for review at your convenience. Many of our webinars are run more than once each year, so please refer to the schedule if you wish to attend another live session.