View our FAQs below
Our webinars continue to be interactive online training that are:
- Available to QPA clients as part of their accreditation support
- A limited number of webinars will be publicly available
- If you are not a QPA client and register for webinars that are not publicly available, you will not be able to join the session without entering the password
- Presented by experienced members of our team
- Scheduled to limit the disruption to your practice
- Designed to support staff in running a professional practice
- Comprehensive, covering a range of topics
- Can be viewed on your computer, iPad, iPhone, or Android device.
- Recorded and made available to QPA clients only
Please note that all presentations are in NSW time.
- Upcoming presentation, Practice Equipment is the only publicly available webinar, which require no password.
|Thurs, February 6||1pm (AEDT)||Cold Chain Management||QPA Clients Only|
|Wed, February 19||12pm (AEDT)||Dealing with Difficult Patients||QPA Clients Only|
FAQs about our webinars
All QPA webinars are free to QPA clients, a limited number of webinars will be publicly available
You can register by clicking on the title of the presentation in the above list. You will be asked to provide some basic details, including an email address. You will need access to this email address on the day of the session, as your webinar registration confirmation will have the link to log in for the live session. If you attend the session, your evaluation survey link and certificate will also be sent to this email address. For webinars for QPA clients, you will need to enter the password provided to your practice.
Once you register to attend a webinar, a unique log in link will be sent to your email address. Please click on this link when it is time to attend the webinar, and you will be taken directly to the session. Ensure you register with an email address you can access on the day of the webinar, as you will need the unique link contained in the email to log in. If you are asked for a password, you will need to enter the unique password provided to QPA clients only. Please log out and try again closer to the start time. Please remember that all start times refer to NSW time, and you may need to make adjustments to log in at the correct time from your location.
No: All participants who wish to receive a certificate of attendance must register individually and log in to the webinar. All participants must log in to the webinar to obtain a certificate, participants can log out once the presentation commences and view from the one computer.
Yes: you can dial in using the telephone by selecting this option once you have joined the session, then dial in using the numbers provided in your reminder email.
Participants have two opportunities to ask questions about the webinar topic. When you enter your information to register for the session, there is the opportunity to submit any questions you might have regarding the topic, which we will then endeavour to answer during the presentation. Alternatively, you can ask questions during the live session by typing your question into the webinar control panel you will see on your screen. The presenter will then address these during question time.
The webinar system allocates one name per email address registered, so once you have registered using an email address, you cannot change the name of the registrant. If you have multiple people attending from one location, please ensure each participant has register with an individual email address. All participants must log in to the webinar to obtain a certificate, participants can log out once the presentation commences and view from the one computer.
If you have registered using the wrong email address, please register again using the correct address.
If you cannot attend a session for which you have registered, you do not need to do anything. Only QPA clients can watch a video of the webinar after the live presentation has taken place, by going to our private channel. Please contact QPA if you do not have access to the channel.
Yes: the presentation slides for each webinar are available during live session. The slides can be downloaded once you have logged in to the webinar and printed to assist participants in taking notes during the webinar. Please note that this does not apply to Q&A sessions.
Certificates of participation are issued to attendees of live sessions only, and to receive a certificate you must have registered and logged onto the webinar presentation. Certificates are generated from GoToWebinar and are issues 1 hour after the presentation. If you have not individually registered and logged on to the webinar, you will not receive a certificate. We encourage participants to provide feedback on our webinars, the link to the survey is emailed directly to those who attended the webinar, and to the email address used to join the webinar.
A copy of your answers is sent to the email address you provided in the survey. If you did not receive a copy of your answers, then you may not have successfully submitted a survey, or you may have entered your email address incorrectly. Please contact our webinars team at firstname.lastname@example.org before close of business on the same day as the live session to determine the issue.
Yes: QPA maintains a library of recordings of all previously hosted webinars for our clients. This can be found on our private channel, and all recordings are available for review at your convenience. Many of our webinars are run more than once each year, so please refer to the schedule if you wish to attend another live session.
Unfortunately, we can only issue certificates to those you have registered and attended the live sessions.
Our schedule is always published on this page, and sessions are promoted via our Facebook page, Twitter, and our digital newsletters.