View our FAQs below
Our webinars continue to be interactive online training presentations that are:
- Free to all participants
- Presented by experienced members of our team
- Scheduled to limit the disruption to your practice
- Designed to support staff in running a professional practice
- Comprehensive, covering a range of topics
- Can be viewed on your computer, iPad, iPhone, or Android device.
- Recorded and made available on the YouTube channel
Please note that all presentations are in NSW time.
|Wed, June 20||2pm (AEST)||Patient Feedback||Click to download slides|
|Thurs, July 5||12pm (AEST)||5th Edition Key Changes||Available soon|
FAQs about our webinars
All QPA webinars are free to all participants, regardless of accreditation provider or organisation.
You can register by clicking on the title of the presentation in the above list. You will be asked to provide some basic details, including an email address. You will need access to this email address on the day of the session, as your webinar registration confirmation will have the link to log in for the live session. If you attend the session, your evaluation survey link will also be sent to this email address.
Once you register to attend a webinar, a unique log in link will be sent to your email address. Please click on this link when it is time to attend the webinar, and you will be taken directly to the session. Ensure you register with an email address you can access on the day of the webinar, as you will need the unique link contained in the email to log in. If you are asked for a password, you may have attempted to log in too early. Please log out and try again closer to the start time. Please remember that all start times refer to NSW time, and you may need to make adjustments to log in at the correct time from your location.
Yes: by using your computer speakers, or dialling in via the telephone and placing it on loudspeaker, you can have multiple people attend the webinar from the same location.
Yes: you can dial in using the telephone by selecting this option once you have joined the session, then dial in using the numbers provided in your reminder email.
Participants have two opportunities to ask questions about the webinar topic. When you enter your information to register for the session, there is the opportunity to submit any questions you might have regarding the topic, which we will then endeavour to answer during the presentation. Alternatively, you can ask questions during the live session by typing your question into the webinar control panel you will see on your screen. The presenter will then address these during question time.
The webinar system allocates one name per email address registered, so once you have registered using an email address, you cannot change the name of the registrant. If you have multiple people attending from one location, please only register once. If you have multiple people attending from various locations, you will need to register each log in location with a different email address.
If you have registered using the wrong email address, please register again using the correct address.
If you cannot attend a session for which you have registered, you do not need to do anything. You can, however, watch a video of the webinar after the live presentation has taken place, by going to our YouTube channel.
Yes: the presentation slides for each webinar are available prior to the live session using the links in the Register section on this page. The slides can be downloaded and printed to assist participants in taking notes during the webinar. Please note that this does not apply to Q&A sessions.
Certificates of participation are issued to attendees of live sessions only, and to receive a certificate you must complete the evaluation survey for the session you attended by close of business on the same day as the live webinar. The link to the survey is emailed directly to those who attended the webinar, and to the email address used to join the webinar. The link in the email can be launched multiple times of there was more than one participant who attended from the same log in.
A copy of your answers is sent to the email address you provided in the survey. If you did not receive a copy of your answers, then you may not have successfully submitted a survey, or you may have entered your email address incorrectly. Please contact our webinars team at email@example.com before close of business on the same day as the live session to determine the issue.
Yes: QPA maintains a library of recordings of all previously hosted webinars. This can be found on our YouTube channel, and all recordings are available for review at your convenience. Many of our webinars are run more than once each year, so please refer to the schedule if you wish to attend another live session.
Unfortunately, we can only issue certificates to those attending live sessions.
Our schedule is always published on this page, and sessions are promoted via our Facebook page, Twitter, and our digital newsletters.