Practice information
Criterion 1.2.1
Our practice provides patients with adequate information about our practice to facilitate access to care.
Indicators
| |
|
| A |
Our practice information sheet is available to patients and contains at a minimum:
Names of the GP(s) working in our practice
Names of staff providing clinical care to patients (subject to their consent)
Our practice address and telephone numbers
Our consulting hours and arrangements for care outside our practice's normal opening hours including a contact telephone number (document review). |
| B |
Our staff can describe how essential practice information is provided to patients who are unable to read or understand our written practice information sheet (interview). |
| C |
Our practice can demonstrate how it makes patients aware of our practice's policy for the management of patient health information (document review). |
| D |
If our practice has a web site, the information is accurate and meets standards of the AMA's current Code of ethics (document review). |
Download RACGP criterion (PDF)
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