| A |
Our practice has at least one dedicated consulting or examination room for every GP working in our practice at any time (interview, direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| B |
Each of our consultation rooms (which may include an attached examination room or area):
Is free from excessive extraneous noise
Has adequate lighting
Has an examination couch
Is maintained at a comfortable ambient temperature
Has facilities to protect patient privacy when patients need to undress for a clinical examination (provision of an adequate curtain or screen, and gown or sheet) (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| C |
Our practice has a waiting area sufficient to accommodate the usual number of patients and other people who would be waiting at any time (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| D |
Our practice waiting area caters for the specific needs of children (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| E |
Our practice has toilets and hand cleaning facilities readily available for use by patients and staff (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| F |
Where appropriate, our practice has heating and or air conditioning (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| G |
Our practice has a telephone system with sufficient inward and outward call capacity (staff interview, direct observation). |
| H |
Our practice has the capability for electronic communication by facsimile or email (direct observation). |
| I |
Prescription pads, letterhead, administrative records and other official documents stored in our practice are accessible only to authorised persons (direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| J |
Our practice can demonstrate that we ensure there is no smoking in our practice (interview, document review, direct observation).
(Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |
| K |
Our practice has used patient feedback to establish whether patients of our practice find it is easy to contact our practice by telephone (patient feedback). |
| L |
Our practice has used patient feedback to establish whether patients of our practice are satisfied with facilities in our consultation area(s) (patient feedback)
Not applicable to after hours services who only provide visits, if this is not applicable, please select yes for the purpose of the assessment). |