Human resource system
Criterion 4.1.1
Our practice has a system to manage its human resources.
Indicators
| |
|
| A |
Our GP(s) and staff can describe their roles within our practice (interview). |
| B |
Our practice can identify the person or people who coordinate the seeking of feedback, and the investigation and resolution of complaints (interview). |
| C |
Our practice can identify the person or people leading its clinical improvement (interview). |
| D |
Our staff are able to discuss administrative matters with the GP(s), practice directors and or owner(s) when necessary (interview). |
| E |
Our practice has an induction program for new GPs and new staff (document review). |
| F |
Our employed GP(s) and staff have position statements or job descriptions (document review). |
| G |
We have a regular staff meeting (interview or document review). |
Download RACGP criterion (PDF)
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