Respectful and culturally appropriate care
Criterion 2.1.1
Our practice provides respectful and culturally appropriate care to patients.
Indicators
| |
|
| A |
Our practice does not discriminate against patients on the basis of their gender, race, disability, Aboriginality, age, sexual preference, beliefs or medical condition (interview). |
| B |
Our GP(s) and staff who provide clinical care can describe how they provide care for a patient who refuses a specific treatment, advice or procedure (interview). |
| C |
Our GP(s) can describe what they do when a patient informs them that they intend to seek a further clinical opinion (interview). |
| D |
Our GP(s) can describe what they do to transfer care to another GP in our practice or in another practice when a patient wants to leave the GP's care (interview). |
| E |
Our GP(s) can describe arrangements for managing the transfer of care of a patient whom a GP within our practice no longer wishes to treat (interview). |
| F |
Our GP(s) and staff can describe how our practice provides privacy for patients and others in distress (interview). |
| G |
Our practice has used patient feedback to establish whether patients of our practice are treated respectfully by our GP(s) and staff (patient feedback). |
| H |
Our GP(s) and staff can identify important or significant cultural groups within our practice, and outline the strategies we have to meet their needs (interview). |
Download RACGP criterion (PDF)
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